Reserve Bank Of India [RBI] — unnecessary amount deduction from obc sirsa branch

Address: Sirsa, Haryana

Dear team,

My name is manisha and i am an account holder at obc bank. Branch sirsa. I am current going through a very bad customer service experience. I am constantly visiting sirsa obc branch for my problem but there is no satisfactory solution provided by staff.
Sir on 12 march rs10000 were deducted from my bank account and when i concerned the same from bank they reverted that its mistakenly debited from your account we will raise your service request and refund will shortly be credited into your account since then i am visiting bank on weekly bases but they revert to come back after few days ur request is under process. Its very annoying to visit hundered of time for my own money and even after bank is unable to help. I am going to raise my concern to rbi complaint box if my money will not get refunded shortly. So please pay attention to my concern and do the needful on priority.
I would also like to mention the employees name who always gave false hope to bank customers. Mr keshav gupta is bank manager in sirsa branch. Please guide your staff that they are at bank to serve not to dictate.

Regards
Manisha