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I have purchased a viola men's navy blue canvas casual shoes from the shopclues app but the product is not up to the mark. It seemes to be used, not as shown in the image and quality is not good. So i filed a return against the same but it has been rejected. I have tried to contact them but neither they have describe any reason for rejection nor they are answering to my queries.
Return id _ 7624364. Looking forward for a solution.
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Greetings from ShopClues.com
We would like to begin by apologizing for the inconvenience this may have caused you.
We understand you did not find the quality of the product up to your levels of expectation. However, we would like to inform you that the product delivered to you is as per the quality standard defined by the manufacturer.
Therefore, we are unable to accept your return request. Requesting your understanding here.
Best Regards,
Team ShopClues