Richfeel Trichology Centre — subject: refund and dissatisfaction (shrawan kumar mishra)

Address: Kamrup Metropolitan, Assam, 781022

Subject: refund and dissatisfaction (Shrawan kumar mishra)

1. On 9th june 2019 visited the richfeel trichology centre at guwahati. Some treatment and double surgery (7000 hairs) recommended by dr razima. Advance deposited (Bills attached)
2. After medical test submission, surgery date is given 24th and 25th july 2019.
3. Reached clinic at 9.00 am on 24th july as per scheduled surgery but it’s cancelled due to high bp and anesthesia doctor was not arranged. (Financial loss of 5 days leave and mental pain).
4. After continuous follow up another date of surgery is given as 11th september but cancelled due to surgeon and anesthesia doctor was not arranged.
5. Again after continuous follow up date is decided as 23 and 24 october 2019.
6. Reached clinic at 11.00 am on 23rd october as per scheduled surgery but surgery started at 3 pm due to sterilizer was not working. Only 1600 hair is in planted against paid for 7000 double surgery (Treatment advise attached).
7. Second day on 24th october 2019 reached clinic at 12.30 hrs as per scheduled surgery but surgery is not carried out due to anesthesia doctor not reported. It was very painful movement to me and my family due to uncomplete surgery.