[Resolved] Royal Sundaram General Insurance — incorrect information on renewed health insurance policy
B
bunty_khusbas
from Mumbai, Maharashtra
Address:
New Delhi, Delhi, 110046
Website:
www.royalsundaram.in
I renewed my health insurance policy and when i received the revised documents i found that incorrect information was included in the policy. I wrote to customer stating the incorrect information in policy on 31 aug but till now haven't received any email from them. I have done multiple followups with the customer care over emails and over phone but no resolution was given to me. Whenever i called customer care every time they just listen the query and disconnects the call. Pathetic customer care. They will do the same when filing a claim
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Oct 15, 2017
Complaint marked as Resolved
Royal Sundaram General Insurance customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2017
Royal Sundaram General Insurance Customer Care's response Hi Bunty, we are sorry for the inconvenience caused. Please share your policy details with us so that our team will get back to you.
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plz take strictly action
Regards.
Raj singh
[protected]