RTO India — Application for Duplicate Driving License is Pending for almost 2 months

Dear Sir/Ma'am,
I have applied for a Duplicate Driving License on 12th April 2021 and the Application number is[protected]. I have done all the necessary steps to get the Duplicate License like uploaded the documents and paid the fees online. But it is almost going to be 2 months and the application is still showing ''Application is under Processing at RTO level'', As per the instructions from the Government it is a Faceless application and applicant's presence is not required. If the applicant's presence is required then please let me know.
I will be very thankful to you for the same.

regards,
Mohd Afroz Alam
Duplicate Driving License Applicant
RTO: Sarai Kale Khan, New Delhi
Mobile:[protected]