RTO India — application of endorsement on driving license status stuck (application # [protected])

Address: Mumbai City, Maharashtra, 400014

Hi team,

My name is vijay shanbhag and i had applied for an additional endorsement to my dl and had given the driving test on 8th november, 2019. The scrutiny and record of test results were completed on 11th november, 2019. After that the status is still stuck for 'approval of endorsements to dl and there has been no further movement ahead.
Could you kindly check the reason for the delay and help out with completing the process.