RTO India — Disrespectful employee

Address: Vashi, Navi Mumbai

I am standing at counter no. 34 of RTO Navi Mumbai to get my original documents verified for learners permit. The employee who is scheduled to open the counter by 9 am has not even reported to work at 10:00 a.m.
This is complete disrespect of everyone’s time. In queue are people who have jobs and will go through a pay cut because of later reporting which is actually not even their mistake. There are college students who have missed their sessions because they were counting on this work getting done soon