RTO India — Driving Licence not approved

I applied for DL in January 2021 from Punjab and completed my Driving License tests on 7th April 2021. I passed all the tests at RTA Jalandhar where I was told, I will receive a message within 2-3 working days and also my DL within 1 month. But it’s more than 2 months, I haven’t received either a message from your side or my DL. Whenever I track my application status on sarathi website, it shows approval of DL is pending and it’s same from last 2 months. I visited RTO office but they have no detail about further actions.
I don’t know what’s wrong but it is creating me so much inconvenience as my Learning License is also expire.
My application number is[protected]