RTO India — LL stuck in scrutiny

I submitted the form for renewing my LL on 5/3/2021 and because I was renewing my LL I got a exemption from the test. But my application was stuck in scrutiny without being assigned to a counter. On Monday 8/3/2021 it was assigned to AI.AM. counter. It's still under scrutiny. Normally LL gets approved in a day at my RTO. I tried contacting RTO customer care but no one answers the toll free no.