RTO India — Pending of printing of DL Smart Card

Address: Near Zero Mile, Transport Nagar, Jakariyapur, South of Krishna Niketan School

Appl No:[protected]
RTO Name:- DTO, PATNA
Name:- KAJAL KUMARI
DOB:[protected]
Driving license Number:- BR01-[protected]

Above detail of Driving license number and application number of applicant is mentioned.After checking online status of above detail it is showing pending status of printing of DL Smart Card since[protected].
Now it is more than a year it is still showing pending status.
Kindly look into rhe matter and proceed the pending work as soon as possible.