RTO India — Renewal of driving licence number 95011563

Address: New Delhi

I was issued driving licence number 95011563 on 24/01/95 valid up to 23/01/2021.

While applying for renewal online I was unable to find any details of the said DL. On my visit to my nearest RTO, I was requested to go to the issuing RTO. I visited Issuing RTO in Raja Garden, I was told that there were no records available. Now I am unable to proceed any further as there was no help available.

The only advice RTO Raja Garden gave me was to apply for a New Learner Licence and restart application procedure again. Does this mean that the Issued Driving Licence has no legal validity if the records are missing/destroyed.

Looking for some help in the matter.