RTO India — rto work delay and harassment

Address: Rto office andheri west, Mumbai City, Maharashtra, 400093

For getting duplicate licence, i filled online application and paid fees also
Still the rto people zendz me from one table to another table and it they asks me to come again,
Why should i spend my to days and travelling which costs me more than agent charges
Your initiative to bring transprancy is appriciated but the staff here is unbelivable, they are doing agents work infront o[censored]s and telling us to come again because its lunch time,
This need to improve and please respect the public for whom you are there, this is the incident at andheri west rto
Thankz
Thanks