RTO India — Smart Card / Blue Book

Address:SMS auto G T Road Kodalia More Hooghly

I have purchased a two wheeler bike from a dealer from Kodalia Chinsurah named S M S Auto on 31/05/2020. But till date I am yet to have the smart card or blue book of my vehicle. Since the purchased date I had been told from the dealer that they will inform me as soon as the blue book will be received by them from SEEAMPPRE RTO or as soon as some one from the dealer will be able to collect the same from RTO. Since then I have repeatedly visited to my dealer asking for the blue book, every time they replied that it will take some more time due to the on going pandemic situation. Yesterday being frustrated I called the dealer that asked me to visit SERAMPORE RTO as the blue book is yet to be generated or dispatched to them, when I visited SERAMPORE RTO someone from the counter number 2 told me that my blue book has been generated on 23/09/2020 & someone from my dealer has collected the same but at the same time my dealer is refusing to collect any flue book from RTO department. Now as a lay man what should I do in order to have my blue book. Please arrange to provide me a solution at the earliest.

My name - Sankar Debnath
My address - 22/R Jamnagar Road Mahesh Serampore Hooghly West Bengal Pin code 712202
Email id - Sankardebnath.[protected]@gmail.com
Contact no - [protected]

Vehicle - Honda Unicorn 160 ABS
Chasis no - ME4KC401CLA009133
Engine no - KC40EA0009085

Dealer name - SMS Auto
Address - G T Road Kodalia More Hooghly
GSTIN no - 19ADPPG4174P1ZR
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