RTO India — Unable to book dl service slot

Address: Jalandhar

I am Jinder pal. I had applied for DL renewal on sarthi privahan My application no is[protected] my DOB is[protected]. This application belongs to jalandhar RTO.

My concern is this that I am unable to book dl service slot from last 4 days. No slot is a avaliable till next year 2022. I had word with some one in RTO office they said go to agent only they can book slot.

I would like to say that if I try to book slot at RTO recommended time 9 am and 11.30 pm If i am unable to book at same time then how agent can book don't know how it comes.
Then what's benefit of online service. It if we still need agents.
Apart from this RTO office no which is mentioned on application forms that is out of order. Even can't have word with RTO office. So sad from this system.