Rto Pune — RC Smart Card not printed since 2 years

RC transfer from Dharamshala (HP) to Pune was initiated on 17-May-2019. New MH12 number issued but still the RC smart card has not been received and printed by RTO office since 2019. Visited the RTO office but did not get any status details from the office.
While checking status still showing "SMART CARD Pending 13-Jun-2019 12:28:39 by user SANDIP K. GHODE".