Rummyculture — If the gane is certified how it can be shown rejoining if the player is not out of game

Website: RummyCulture

I have taken the screenshot of that game where the player was not out but it was still rejoining there is some fraud or illegal activity going on iost around 3 lakhs i want a refund from that they are just looting innocent people money there are many other complaints which i can share too which shows there is something wrong going on kindly do the needful im really in trouble