Runwal Group — regarding refund of my eoi amount

I have been following up with the Runwal group Thane (Lands end project) since 13th March 2024 for cancellation and refund of my EOI amount.

I am struggling to get any confirmation and specific date of refund from them and everytime when I call them, they say, you will get the refund shortly. It's been 3 months now and no proper communication from them and also the Refund is not received yet.

I am going through a medical condition for which I am in need of this money. Request your help in this as this would be a great help for me in this hard times.