Rupali Industries — To replace damaged plastic bottle

I am trying to reach rupali water filters for replacement of my damaged plastic bottle but not getting proper response from them.
Apart from that some fraudsters are cheating people under the name of rupali filters, after calling rupali customer services no. the call is diverted to those fraudster no's( [protected])asking customers to pay money on google pay first after which they will send the technician to repair the fault.