Safari Bag — Trolly case MAGNUM

Address: Lucknow

Kindly replace my MAGNUM TROLLY CASE 4W.
I purchase it from your outlet at LuLu Mall Lucknow on dated 27/08/2023.
On 03/09/2023 I travel from Lucknow to Bangalore via Flight when I reach Bangalore and want to open my new MAGNUM TROLLY CASE l was unable to unlock the case . I tried very hard to open it but unable to unlock my new case. After 1 hour the situation was same so the I have to cut the zip lock of the case.
I was very disappointed 😞😞😞.
When I return Lucknow and contact to your Lulu mall outlet he said that please complaint online for replacement of case.
So that please replace my MAGNUM TROLLY CASE as soon as possible.
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