Sahara India Pariwar — payments not released upon maturity of monthly savings scheme despite repeated request

Address:Patna, Bihar

I, Chandra Bhushan Prasad and my wife Kanchan Devi, am having accounts of Monthly Savings Scheme with Account no. [protected] and [protected] respectively at Mahendra Branch, Patna of Sahara India.
It matured on July '17and Aug'17 respectively.
Upon maturity, I applied for settlement of claims but it was not disbursed.
Then I requested for claim settlement to Branch Manager, Mahendru Branch, Patna on dated 10/11/17 and repeated on 19/04/18 and 02/05/18, as I am in dare need of money owing to heart operation of my mother.
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Sahara India Pariwar customer support has been notified about the posted complaint.
Jan 21, 2019
Updated by Bkam
Medical report of my mother was submitted at Mahendru Branch office, Patna along with application and is attached herewith.

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I have not received gold or amount after 5 years scheme .so i requested to give me the gold or amount as soon as possible. my name is yasin from surat gujarat,

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