[Resolved]  Samyakk.com — Non delivery of an ordered item ( Ikat Silk Saree), no refund of money.

Address: Muscat, Oman

I am a NRI living in Muscat. I placed an ordere online on Sept 04, 2021 ( order No 19219) for an Ikat Silk Saree (item code SR26406) on Samyak.com using a link sent by their representative on website Chat. Item was to be delivered at our Muscat address in 25-30 working days. Payment was made using my ICIC bank Master card (EBS Transaction ID[protected]. M/s Samyak.com cold not deliver the item as promised in their website. Even after more than 60 days have passed since order, they are not confirming the delivery date. This is a breach of trust and shows their intention to cheat and take the NRI customers for granted . Their action has caused larger damage to the reputation of Indian E Shopping companies among NRIs. I have sent mail and WhatsApp message to M/s Samayk.com to cancel the order and refund the money. But no response from their side. Please intervene/advise M/s Samyakk.com to refund the money with 12% interest and apologies for breach of trust.