saras — not refunding/exchange of rotten paneer

Address: Jaipur, Rajasthan, 302024

Dear sir,

On 23/06/2018 at about 10:00 pm i bought a paneer packet of 200 gm by rupee 60 (On packet orginal mrp was rs. 55 and revised mrp. Was 60) from my nearby saras booth (Booth number: 7750), vardhman nagar-b, heerapura, jaipur, bearing manufacturing date 17/06/2018. When i opened it at home after approx 10 minute it was smelling badly and having yellowish colour. Immediate then i rushed to booth but till then booth was closed. Next day in the morning i went to booth owner but he refused to refund/exchange this and talked to me in very rude manner. I also called to the saras customer care number[protected], on call first they said that call us tomorrow and shut the phone down.
Therefore, a serious inquiry to conducted in the matter, and suitable action be taken.
I request that i may be also keep informed.

Thanks and regards,
Hemendra kumar agrawal
[protected]
[protected]@gmail.com