| Address: Santa Cruz west, Mumbai City, Maharashtra, 400054 |
Dear sir
This is in reference to the account number [protected]
At santa cruz. West branch
As when i opened the new account i was been misguided by the representative who had opened the account
I have been informed by the representative that the minimum balance required in the bank account is rs 1000/-
But i was been charged with minimum balance charged when i visited the branch i was been informed that the account which has been opened by me is a elite account in which there should be balance of rs 5000/- and i have signed some documents too regards to the same
As i have recently visited your branch and had a conversation with the branch manager too
I informed her that i was been informed that this is the old documents which we are signing but as due to some currently offer you have to just maintain 1000 as minimum bal
She was cooperative but i have informed her i would like to continue the account only after i get confirmation regarding to the reversal of charges and penalties if any
I want you to please into the same and request you to change my account to normal balance and also the charges should be reversed as well so please look into the same and revert be back
On my husband number who is joint account holder for any further information Was this information helpful? | 
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