Saravana Stores — feed back on bad experience during exchange at saravana store purasavakkam

Address: Chennai, Tamil Nadu, 600007

Hi,

I am writing this email with much disappointment at saravana store purasaivakam at exchange counter.

I bought many dress for Diwali at 04/11/2018 for my kids. Unfortunately one of dress size doesn't fit and I came for exchange today(07/11/2018).

During exchange, they rejected for exchange as the dress is little dirty at the corner. I requested that I never noticed if this is get dirty during purchase or during my trial at my home on Diwali.

The exchange dress cost is Rs185, I said I purchased many dress and I claim for exchange for single dress which is unfit in size.

But the supervisor at the counter said they will exchange only within 7 days and denied my request, but I responded that it is only 3 days from the date of purchase.

Finally they denied for exchange which completely disappointed my day and trust on saravana store.

I gave the unfit dress to them as a gift as it is no more use with unfit size.

This incident affected me a lot as each money I spent is my hard earned money. The supervisor response in turn made discomfort and disappointed.