Saravanan — Hero Glamour

Address: Chennai

I have recently bought the Hero Glamour bike and expected a lot being a big Indian company. But I totally dis-satisfied when I was start using the bike. First of all rear suspension was very bad (hard) and not absorbing any shocks on the potholes. Very hard not not at all tuned for convenience and smoothness of ride. Next there is a jerky ride while gear change and throttling. There is no good driving experience. Thirdly there is a frequent engine stop while running. (Both shock absorber issue & engine stop issue was informed during the service and also they attended but the problem not rectified.) I really wondered how the Hero engineers missed to identify these gaps and not studied effectively. (There is a misconception of hard shocks are good for stability, that too for a slow speed bikes) Now I am planning to buy a good bike from the other manufacturer.

Regards,
S.Saravanan
Ambattur, Chennai-600053
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