Sareehome — order is totally different and worst

I order one saree and i received totally different and worst product. So i want return it and i submitted one return and refund form but they did respond it. Also i put comment on there facebook page but they remove it and didn't respond again. Also there customer support number is not working.
Before received order they respond through mail but after received they didn't reply bon mail.
My order number:15637
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A dress I have can order in black color but it is a red dress it is not a same dress can I have order so do you can take back from it if the same dress you can given I can take it but the red dress I can't take it you Can back it this dress please let back this Dress I have thanking for you if you can help me ::)
Vasudha0000's reply, Jul 11, 2019
I have order a black dress but this is a red dress so you can take back

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