SBH — Atm response code 0091-issuer unavailable

rahmathkhaja

Feb 19, 2016

Address: Hyderabad, Andhra Pradesh, 500036

Dear Sir,
I tried to take Rs.500/- using ING ATM- debit card on 17th February 2016 at SBH, Dilsukhnagar Branch ATM Centre. At that time, the transaction status was Issuer Unavailable (Response Code - 0091). So I didn’t get the amount from that transaction. But the amount of Rs.500/- was debited from my account.
I request you to look into the matter and make credit o[censored]ndispensed amount of Rs 500 at the earliest.

Please find the below details:
Account and Transaction Details:
My Account Number :[protected]
My card number[protected]XXXXX005
Branch : ING Vysya SP Road Branch
Date of Transaction:
17-Feb-2016 ATM WDL
ATM TX No-3790

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Comments

Kotak Mahindra Bank Customer Care

from Mumbai, Maharashtra

Feb 20, 2016

Dear Customer,

Apologies for the inconvenience caused to you.

We have forwarded your concern to relevant team to investigate and would update you on priority.

^Kotak Team

rahmathkhaja

Feb 20, 2016

Ok thank you for your response.

Kotak Mahindra Bank Customer Care

from Mumbai, Maharashtra

Feb 28, 2016

Hi, Sorry for the experience. We have logged the request bearing number 1-[protected] on 20/02/2016, our officials will verify and get back to you. For further queries please write to [protected]@kotak.com or call us on[protected]. ^Kotak Team

rahmathkhaja

Feb 29, 2016

Thank you,

I got the amount back to my account.

raju789456

from Hyderabad, Telangana

May 18, 2016

SBH — Rrb

Not processed

Rajitha007

from Hyderabad, Telangana

Jun 8, 2016

Please block My SBH ATM card

My Name is N Madhav and I lost My SBH ATM card[protected]). My Account No: [protected], Jillelguda Branch, Ranga Rddy. Please block it and send me confirmation to my mobile:[protected] or my mail id : [protected]@yahoo.co.in.