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Sbi Mops

Sbi Mops — Fee reduced but not refunded

Website: Jeeadv.nic.in

I made a payment of Rs 1417 for exam fees twice through kotak netbanking collected by sbimops on 20 Sep 2021, the amount was deducted from my account. But my NTA exam site shows incomplete payment transaction. So I tried it for the third time and it was successful but the refund of first two has not yet been initiated.
Please resolve it and initiate a refund of rs 2834.
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