SBIcard.com — charges without activating the card | |||
Previously submitted complaint may be removed as per auto fill settings the name of the company had changed. Sorry for inconvenience. After consulting the sbi card helpline an amount of rd 1912.55 was due and accordingly a payment of rs 1913/: was paid by me. After making payment following massage has been d. We have received payment of rs.1, 913.00 via debit card and the same has been credited to your sbi card ending xx6981. Your available limit is rs.24, 910.70. This is a cheating with me and i once again request to cancel my card with immediate effect. It also been informed me that even after repeated requests my card has not been activated so far. I had paid a penalty for applying the card of your bank. I don't want to continue with your card. If any further charges is being debited to my card than i have to take some legal action against cheating with me. With so many thanks for your best services rendered by you. Sent from yahoo mail on android On tue, jul 24, 2018 at 12:13 am, [protected]@sbicard.com Wrote: Dear cardholder, I thank you for writing to me and bringing it to my notice. We will contact you if we need any further details to resolve the matter. In case you are writing to us for the first time and have a query on your credit card, you may reach us on our website www.sbicard.com/email or contact our call center on[protected]Prefix local std code) or[protected]. This is the escalation desk and all cases are investigated in detail. We shall try to resolve your concern in 8 working days. Should we require more time for further investigation, we will keep you informed. To facilitate faster resolution & better experience, we have come up with a facility to raise queries/complaints online at our website: www.sbicard.com/email. While we work towards providing a resolution, we request you to please bear with us in the interim. We thank you for giving us this opportunity to serve you. Warm regards, Nodal officer Customer services Sbi card [thread id: 1-gn66zof] "please do not delete thread id" message in auto acknowledgement" — original message — From: [protected]@ymail.com Sent: 24/7/2018 12:12:13 am To: [protected]@sbicard.com Subject: sbi card A sbi card was received without any pin.in absence of pin i could not use the card. Yesterday i received call from mr bindu kumar agent from collection center informed me that more than rs 5000/- is outstanding against my card. I requested him to block my card as such heavy penalties cannot be paid by me without using the card. He informed me that a sum of rs 900/- had to be paid before blocking the card. A penalty of rs 500/- is being charged every month so i request Was this information helpful? | |||
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