I ordered the product from Flipkart on june 02 and received the product on june 06.but after Last month the right side of the headset was not working properly and no sound was coming from the right side.i claimed for warranty My ticket no. 960422. Dated 21st Sep 2021.i told customer care person they told they will update every status but there was no updates from mivi by either call or mail.they have a sickening customer service because they take hours to attend our call.all their staffs are trained to tell lies.whatever complaint you tell them they only say we apologise sir any other queries sir.other than this there is not another word except this same lies which they keep telling every time we call them.today is October 11 and still I didn't receive any update from mivi but 2days back the customer care person told us that they will contact you within two days but still now mivi didn't reply.its very irritating customer service mivi provides its customers.we pay money for the product and they give manufacture defect products and cheat the customers and recive our products in the name of warranty claim and keep our products for months in the name of repairing and dont even let us know the status of the product.
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