SETC — Looks Like a SETC SCAM Going On..

Address: SETC

Website: www.tnstc.in/innerHtmls/contactus.html

I have booked a SETC bus from Puducherry to Chennai on 17-Dec-2023 at 07.30PM PNR: Y50333489. But the bus came is normal 3+2 seater. I paid the ticket for 2+2 semi sleeper bus but the bus came is 3+2. I asked this about the bus driver and conductor. They said that we don't know anything we are asked to take this bus. I thought it was due to some problem instead of SETC, normal bus came. My ticket amount which charged additionally for SETC apart from normal ticket fare is not refunded. We paid for semi sleeper but we travelled in normal 3+2 seater bus.

Again the same incident happened on 07-Jan-2022 at 07.30PM PNR: Y51075654. Then also the same normal 3+2 seater bus came. I asked the conductor they are saying the same that we don't know anything. This same incident happened for the second time. That we are booking for semi sleeper but we are forced to travel in normal 3+2 seater. I can see this as SCAM happened in SETC. We are not refunded the remaining amount apart from the normal bus fare.

I need the refund for both of my travel. And also I want to notify that this new scam is happening now in SETC.
I have all the proofs regarding my travel.

Registration Number of Normal 3+2 bus: TN32 4115