Setc Tamilnadu — refund of cancelled ticket amount not refunded

Address: Chennai, Tamil Nadu
Website: SETC ONLINE

On 31/08/2017 a ticket was book from neyveli township to chennai cmbt for rs. 184/- it was inadvertently booked and was cancelled immediately. The refund of the amount is yet to be given by setc (State express transport corpn) online booking. Online complaint was filed on 10/9/2017.

After deducting 10% penalty they ought to refund the balance in online.

The payment was made in netbanking online.

Pls look into the issue.
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