SGS India Pvt. Ltd. — Non reply of emails for refund of excess amount

RE: Job Order No. CH: TX; [protected]

On 09.08.2021, SGS issued us a proforma invoice for USD 903.00

On 10.08.2021, we paid USD 903.00.

On 21.08.2021, we received a Tax Invoice #[protected] from SGS for USD 784.70.

It confirms that we had made an excess payment to SGS of (903.00 minus 784.70) USD 118.30.

But since 21.08.2021, SGS is not informing us when and how do they will return the excess paid amount back.
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