[Resolved]  Shaadi.com — I want my deposit back for misbehave and service,DTD.16/05/2024

I created a profile on shaadi.com for my son's marriage whose ID is SH32191765 and purchased the said service by depositing Rs.1575 online. While looking for a suitable profile I found a girl's profile suspicious, the girl sent interest for marriage, when I called the company representative Rachna Gond about this he abused me without giving me a satisfactory answer and ignored me and disconnected the telephone. But earlier until I became a paid member he was very sweet and nice and called me many times and promised to provide all kinds of services. Now it's completely opposite. After many attempts I brought the matter to the attention of the company and lodged a complaint but I was not given a satisfactory reply. I am dissatisfied, disgusted and disappointed with the behavior of the representative of the said company and using their services, I no longer want to be associated with this company, I want my deposit back. And want a fair trial of the whole incident.
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Jun 22, 2024
Complaint marked as Resolved 
Company has not taken any action regarding my complaint till date. I can't understand who resolved my complaint and how.
People-Group / People Interactive India customer support has been notified about the posted complaint.
Jun 05, 2024
Updated by Uttam Bhakat
Till now no action has been taken for justice in view of my complaint
Jun 22, 2024
Updated by Uttam Bhakat
Company has not taken any action regarding my complaint till date. I can't understand who resolved my complaint and how.
 
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Company has not taken any proper action till now in view of my complaint. The specific complaint I have made against Archana Gond, the company has not taken any proper action against her but is trying to save her.

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