Shatabdi Travels — Unclean and late running

I had travelled from Haridwar to Greater Noida by Shabdi travels bus no. Mp07zK9009 on 8.11.2024. the travel duration was expected to be 5 hours, but it reached destination late by 1 hour. Also the bus was very dirty. Toilet was filthy, no water in toilet. On enquiry with bus attendent, he stated that the cleaner had not cleared the bus on that day and this the toilet was filthy and practically non usable.
Very poor hygiene and no time management. It deserves only a 1/5 rating.
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