Shein — refund amount not received

Address:313001
Website:shein.com

Hyx13675 this order was cancelled by me and as a refund is want my inr2730. I m contacting them and they are saying that they have send the amount to paypal but paypal is saying that they have not received any amount.
Shein is saying that there transaction id to paypal is 2ll26569nl777503b

Kindly help me

It had been last 3 months i m trying to coordinate but they both are saying two contradictory things.
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Oct 12, 2017
Updated by PrachiLodha
please help me ASAP
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Comments

I ordered two sweatshirts ...the quality is pathetic.i asked for return n refund ...return has been taken but no refund has been made..there is no customer number where I can contact..it all seems choree
My orders has been arrived very lately so in that case i want to cancel my orders my id no. Blue Dart Awb# [protected] So i want to cancel my order
First time I ordered from shein it delivered to my doorstep but now they are calling me to SHimla which is70km away.they even have charged me for shipping fee

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