[Resolved]  Shine.com — Miscommunication and misguide

When i registered with us do not cleare regarding another charges.

Miscommunication and misguide by your side.

I dissatisfied with your service..

I don't want to continue with your service

So please i humble request you to get back my payment which was paid a few minutes ago..
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Dec 22, 2024
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Sep 23, 2024
Updated by vrajesh123
As per the below attachment please refund my payment which was initiate few minutes ago..

I don't want to continue service because it was not clear when I registered with us and there was a miscommunication and misguide from your side..

So humble request to you kindly get back payment on priority basis...
1)
Transaction ID IN20240923_[protected]_[protected]
Name Vrajesh shah
Email shah.[protected]@gmail.com
Mobile [protected]
Amount (INR) 3292.00

2) Transaction ID IN20240923_[protected]_[protected]
Name Vrajesh shah
Email shah.[protected]@gmail.com
Mobile [protected]
Amount (INR) 4673.00

3)
Transaction ID IN20240923_[protected]_[protected]
Name Vrajesh shah
Email shah.[protected]@gmail.com
Mobile [protected]
Amount (INR) 9556.00
Verified Support
Sep 24, 2024
Shine.com Customer Care's response
Dear Sir,

Refer to your complaint, would like to notify you that your concern has been already shared with the concern team member they will get back to you shortly.

Regards,
Team Shine
Sep 26, 2024
Updated by vrajesh123
still not receive my refund of Rs..3292+4673+9556= 17521 total..

So humble request you to please process fast on priority basis..
Oct 01, 2024
Updated by vrajesh123
still not any refund from your side which was reminder on 26, Sep, 2024...

So look into this and process the refund..
Verified Support
Nov 21, 2024
Shine.com Customer Care's response
Dear Sir,

We would like to confirm that the resolution to your concern has already been provided.

If you have any additional questions or require further assistance, please do not hesitate to reach out to us.

Best regards,
Team Shine
 
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