| Address: | Mumbai | | Website: | shop2india.com |
I ordered a product from Shop2India. Order number is 8386 and the order was placed on March 10th 2024 at 11:35 am. I received an order confirmation email from them. I realised that I have ordered the wring product and tried calling them. I tried till 6 pm and when there was no response from them. I emailed them on March 10th at 6:38 pm within 7 hrs of Ordering. The cancellation and return policy clearly states and we can cancel the product within 24 hrs of ordering and I did. There was absolutely no response from them and a month later I get the product and they are refusing to accept returns! No where in their policy they have stated any such stipulation. Fraudulent company!!!
I followed what is given in their cancellation policy. The product I purchased is 8K and now they are refusing return.
The customer care is handled by one person and now he is not even taking my call.
He asked me to email them and the reply I got was the product was shipped!
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