Shopcarts.in — I want to return my order

I want to return my order bt there is no response from the team
I have mailed on [protected]@gmail.com but there is no reply from there
My order details are
Order id : [protected]

Product details :
Cotton Solid Regular Fit Mens Cargo, variant: 36
Courier: Delhivery
Tracking Number:[protected]
Tracking Link: https://trackmyorder.clickpost.in/?waybill=[protected]