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ShopClues.com Complaints & Reviews

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Updated: Dec 13, 2023
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ShopClues.com reviews & complaints page 3

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S
spatra8981
Oct 11, 2022
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They did not refund my money

I ordered a smart phone from sopclues.com on 26th September and paid Rs. 5040 in advance for it from my debit card. ID No. of this order is[protected].
I canceled the order on 30.09.22 as they delayed because they were being delayed by the merchant.
According to their law it takes 10 days to refund any money paid from the card and they told me that they will refund the money by 10.10.22.
But today I did not get the money...
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R
Rajjaviya
from Rajkot, Gujarat
Oct 4, 2022
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Refund is not Received

Website: Shopclues.com

I order bluetooth earphone from Shopclues and i make a payment at that time payment is failed and money is debited from my account but now yet refund is not credited in my account.My order Id is[protected]....
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V
Vishal Anil Kshirsagar
Oct 4, 2022
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App opening issue

Address: Latur

Your app ShopClues prime not opening. What do I have to do?...
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A
Arun Vasu
from Hosur, Tamil Nadu
Sep 22, 2022
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Denied replacement

I have ordered a flexible shoe from ShopClues. While placing the order it was mentioned that I can raise a request for replacement of there is an issue with size (attached screenshot). But when I raised a request for replacement because of size issue but was refused stating this product is non returnable. Very bad experience. Will not use ShopClues...
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I ordered Indian Polity For Civil Services and Other State Examinations By M. Laxmikanth book for my studies. they said expected delivery on 21/09/2022 so i check my application it updated as delivered on 17/09/2022 but i myself/my relatives/my neighborhood received product even they are not contacted me to deliver. because of this my studies affects. also failed to download invoice....
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M
mrkeshabmeher
Sep 17, 2022
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Refund on hold of order id 213286272

Address: Gurugram, Haryana

ShopClues Registered number [protected].
I have ordered a product through UPI payment worth 8010rs with order id[protected] on 09 Sept 2022. Then I cancelled my order on 12 sept 2022, but my refund is still not credited to my account. It is showing Refund on hold. Why my refund is on hold state? I want my money back.
It's my right. Is ShopClues a scam. I'm very disappointed on this issue. I have made very big mistake that ordered...
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I have received a defective Mobile against Order ID:[protected]. The mobile Nokia 105 SS is not charging and giving three beeps with 'Battery Error' caption on screen. The manufacturer's helpline is telling to contact seller for replacement under warranty. There is no replacement or exchange option nor any contact details for getting warranty honoured. Kindly replace the defective item supplied by you....
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E
expo metal industries
from KOLKATA, West Bengal
Sep 15, 2022
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Payment related issue

I would like to inform you that I have a seller account with ShopClues.com (Merchant ID : 1130803). My payment is still pending with order id :[protected] dt.[protected]. I have contacted several times with the merchant support but they always assured that the payment will be credited within 7 days. 5 months has passed but still I did not receive the payment....
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S
S md shuaib
Sep 14, 2022
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My refund hold above 25 days

Address: Haryana

I order a laptop in ShopClues after tow day ShopClues agent calls and tells this order is delayed pls cancel I cancelled after the refund is estimated 7 days after 7days ai don't get my refund I contact the customer care they tells the is on hold you have wait 7to8 days to solve after 10day I not get my refund when I contact repeat they telling 7to10 days wait totally 25 days are over idont get my refund back pls help...
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A
Anoosha daresh
Sep 13, 2022
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Order is not delivered,status shows as it delivered.

Status is showing as order is delivered, but there's no update, no call from courier service company and my order Is not delivered, amount has been deducted.
What kind of service is this towards the customers that the company is giving?atleast there must be a proper customer support system to answer the queries of customers. Not at all satisfied...it feels like a fraud company. Please send my money back or make proper delivery of...
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Address: Seva nagar patipura, Nagpur road Seva nagar 3 photo patipura yavatmal

Please my problem solve payment is successful but not show my shopclues account...
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R
rizwank7879
Sep 12, 2022
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R1 Mini Bike for Child

Address: Gurgaon

I bought a R1 Mini Bike from Shopclues.com on 26th Aug 2022 for my kids my order No[protected] and paid them Rs.6308/- from UPI on 26th Aug 2022 after that i received item on 2nd Sep 2022. As i opened the parcel i got different color and size is too small then i requested to them to refund my payment i dont need you product because i did not received product which i placed the order then they have accepted my request and said wait for 24 to...
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G
Gendelal
from Bhusawal, Maharashtra
Sep 9, 2022
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I m complaining about fraud delivery

Website: ShopClues app

I recently got delivery parcle from ShopClues as I ordered mobile for my mom.
The parcle I recieved is beautifully packed. But when I opened the parcle I saw that in that mobile box condition is very poor it very old type used box. Also box has no seal it is broken.
On opening the box I m shocked b'coz in box there is only charger no mobile is given in the box. ShopClues make fraud with me.
Can ShopClues give me justice?...
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R
Ravish kapoor
from Delhi, Delhi
Sep 9, 2022
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Payments Default by shopclues

We have have supplies shopclues Car freshners, car care products & our payment not credited from Nob 2021 to till sept 2022 .. I call them they say it get credit next month manually, but not credits, they same to be going bankcruptcy .. we have stopped selling them on there web site. We need help to get our balance amts...
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S
Shuaib 777
from New Delhi, Delhi
Sep 1, 2022
Sep 1, 2022
This thread was updated on Sep 1, 2022
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Refund not received

Website: ShopClues.com

Iam order refurbished laptop in ShopClues in date 22 aug 2022 I payed online I don't no my pin cod is not available for diliver after I know I cancelled the oredr in 23 aug 2022
Today is 01 sep 2022 result showing on hold
Why ?...
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S
samirkandir
from Khunti, Jharkhand
Sep 1, 2022
Sep 17, 2022
This thread was updated on Sep 17, 2022
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Refund on hold

ORDER no[protected]
My order was cancelled. Refund on hold. Kindly check my order details and resolve the issue. Refund my money Soon....
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M
Myself Jit
Aug 29, 2022
Sep 30, 2024
This thread was updated on Sep 30, 2024
Resolved
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I didn't received my refund yet.

I have ordered a Power bank on 17-08-22 and I have to cancel it because of quality issues. The product name is Digimate 15000 mah Lithium-ion Power Bank and the order id is[protected]. They were showing that Refund Processed and expected refund in your account by Sun, 28 Aug 2022. I didn't received any amount in my account bank account yet. And today is 29 Aug....
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A
Accountant Saraswati
Aug 27, 2022
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Order ID no. 212991741, 212991740,212991739

Dear sir,
I was placed this prepaid order on dated 15 Aug 2022 but due to some reason I was cancelled this order but till today refund not received.Please guide me what should I do for getting refund my payment....
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K
Kartik07071998
from Allahabad, Uttar Pradesh
Aug 8, 2022
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Complaint against delay of Delivery

Respected Sir My self Kartik Tiwari I order Combo of 5 Assorted Rakhi and Paid the Amount of 59 rs of Price and Confirmed Order and Shopclues Given date of Delivery 07/08/2022 But they are Unable to Dispatched Due to Unknown Resion. The Resion Of Complain is Now I am Trying to Cancel my order they are not giveing me Authority

Your Prepaid Order:[protected]for the Product: Combo of 5 Assorted Rakhi With Rice And Tikka is confirmed....
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F
Faizan Lucky
from Upleta, Gujarat
Jul 28, 2022
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Re-Active & Payment Regarding

Address: Bhada road Upleta 360490

MID:-1077605
Lucky Enterprise

ShopClues Me Hum Seller The...bohot acha selling ho raha tha .. Lekin 1 din Achnkse Company ne humhare account suspended kar diya h.. bol rahe h Fraud kar rahe h... Hume unko pucha ki kya Fraud kiya hai to bol rahe h ki multiple accounts hai aapke .. isme galat kiya h??? 2 years ho gaye Lekin aaj tk.unko complain karte aa rahe h Lekin kissi ne rpl nai diya thik se last option rHa h ab ......
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