ShopClues.com — Can't return and get refund of my order

Address: 131001

Website: Shopclues.com

Dear sir

I purchase an leather jacket from shop clues on advance payment. But product is not of such type as described. When I got my product I check and immediately file my return request with reason which can be opted from prefeed
After that nagendra tha customer executive told me to wait for 4 days after for Another executive name Meenakshi told me that your reason is not valid for return the product as per her company policy. I asked for solution as reason change she said no you already opted the option.
I talk to her senior team leader mr. ashutosh & he make me same reply.

Now I think myself cheated by the company. Because policy of their 10 days replacement make me fool. I can't return my product for refund while I don't want to use it.

My order detail are
Nu Buck Leather Jackets
Order ID:[protected]
Order Date:24 Dec 2016
Variant:XXL
Amount Paid:1499.00