[Resolved] ShopClues.com — Delivered Faulty Products

Kasif Kashif

from Etawah, Uttar Pradesh

Sep 12, 2021

Address: www . shopclues . com

I placed a Prepaid Order on ShopClues for KSJ USB Cables pack of three but when My Order delivered to me I didn't checked instantly because I believed on ShopClues. But 2 Days before Yesterday My Mi USB Cable was stolen by somebody and then I opened the ShopClues delivered Package of 3 Data Cables but I found one of the Data Cable was broken and other two were not working even after connected via Adapters, PC and Laptop too but both the Data Cables didn't work that's why I needed to too many Calls to Shopclues but IVR didn't connected My Call to so-called Customer Care Representative. If somebody has any kind of doubt about me then He/She can check out My Calls' History. REALLY A WORST EXPERIENCE WITH SHOPCLUES!

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Oct 22, 2021

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Sep 12, 2021

Updated by Kasif Kashif Order No.[protected]

Sep 12, 2021

Updated by Kasif Kashif And after this order ShopClues didn't delivered me next order. Even I always pay My Order's Bill as Prepaid.

Sep 14, 2021

Updated by Kasif Kashif Still No Reply got from Shopclues. Why?

Verified Support

Sep 19, 2021

ShopClues.com Customer Care's response Dear Customer,

Greetings from ShopClues.com

This is in reference to the request raised against the Order ID[protected] for KSJ USB Fast Charging Data Cable Pack of 3 (White).

We apologize for the inconvenience you have faced, hence, we have processed the refund into your original source on 15th Sept'21, which is expected to reflect by 25th Sept'21.

Kindly wait till the given timeline. Assuring you of our best services always.

Best Regards,
Customer Support Team
ShopClues.com