ShopClues.com — Factory outlet men's checkered cotton boxers - pack of 3

Address: 560008
Website: myaccount.shopclues.com/support

I had ordered boxers with xl size however i have received medium size. Im trying to ask them for a refund or exchange for almost a week but nothing has been done so far, they send me a mail explaining how to return but the return radio button is not visible against the defective product. Please find attached screenshot for the same.
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    ShopClues.com Phone
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    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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