I ordered a redmi cell phone from shop clues on 28th oct and i received the phone on 7 th nov order no.[protected]. I received a dead cell phone. So i called back shopclues told them i want my refund so they informed me that this cell phone is under gadgetwood warranty so i gave my phone to gadgetwood for repair. Gadgetwood guy came and took the phone order id: 1948. Returned my phone on 24th dec. Again i received a dead product from a repairing company gadgetwood. So again i complaint to shopclues that this phone did not get repaired so i want my refund back. They said they will take care of it which they didnt. Till now i havent received any mail or call from shopclues.
Also they claimed that i will not get my refund back and suggested me to change the battery and use the phone which is unacceptable.
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ShopClues.com customer support has been notified about the posted complaint.
Jan 03, 2017
Updated by trupti9211 shopclues sent gadgetwood people to pick up the cell phone on 03/01/2017. I dont know what to do about that. because i dont want to repair the phone i want my money back.
Jan 03, 2017
Updated by trupti9211 I have already given it to gadgetwood once but they did not repair.
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