[Resolved] ShopClues.com — half product received

[Resolved] ShopClues.com — half product received

P [email protected] from Ludhiana, Punjab Nov 15, 2019

As i have ordered the product in which pack of 2 is clearly mentioned but i got only one. The photos & videos are attached all the details of the product is in the pic attached below. & there is a video o[censored]nboxing where i received only one bottle instead of two. Very disappointed with the service of the shopclues. Kindly refund the money or send one more bottle. +1 photos Was this information helpful? No (0) Yes (0)
Dec 24, 2019 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Nov 20, 2019 ShopClues.com Customer Care's response Dear Pragati, Greetings from ShopClues.com We would like to begin by apologizing for the inconvenience this may have caused you. We've approved your request to return the product and the refund of Rs. 255 has been processed on 20th Nov, 2019 which will reflect in your Debit Card account by 02nd Dec, 2019. Hence, kindly you to wait till the given date. Moreover, we may attempt the pickup of the product within 10 days from the date of return request approval. In case it doesn't happen within the stipulated time, you may use/dispose the product as per your convenience. Requesting your patience here. Best Regards, Team ShopClues
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Comments

Zain Rashid Zain Rashid

from Puducherry, Puducherry

Nov 21, 2019

Order id[protected].i order 1 set quantity;2 of multipurpose car back seat dining tray, but i have resived single pics.so please send another pics of tray, or take ritern this

Zain Rashid Zain Rashid's reply, Nov 12, 2019

ordder id 179136491, i order 1 set, quantity;2 of multipurpose car back seat dining tray, but i have resived single pics.so please send another pics of tray, or take ritern this

ShopClues.com Customer Care's response, Nov 22, 2019

Verified Support

Dear Zain,

Greetings from ShopClues.com

Our sincere apologies for the delay that happened in resolving your concern.

We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

Requesting your patience here.

Best Regards,
Team ShopClues