Verified Support
Nov 02, 2020
ShopClues.com Customer Care's response Dear Pragati,
Greetings from ShopClues.com
We would like to begin by apologizing for the inconvenience this may have caused you.
We would like to inform you that the return request against Order ID[protected] for MN MeNow True Lips Set of 12 Creamy Lip Liner Pencils has been approved and refund of Rs. 155.00 has been initiated into Clues Bucks.
You can expect the next update from us by 04th Nov, 2020.
Kindly note that the pickup may be attempted within 10 days from the date of return request approval. In case it doesn't happen within the stipulated time, you may use/dispose the product as per your convenience.
Best Regards,
Team ShopClues
Verified Support
Nov 10, 2020
ShopClues.com Customer Care's response Dear Pragati,
Greetings from ShopClues.com
Our sincere apologies for the trouble you were put through.
We hereby confirm you that the refund (which you paid through PAYMENT MODE and CluesBucks) has been processed against Order ID[protected] for MN MeNow True Lips Set of 12 Creamy Lip Liner Pencils.
Below are the refund details:
A) Refund method (Debit Card)
Refund Amount -140
Refund Processed date[protected]:32:54
Expected Refund credit date[protected]
Refund Reference Number (RRN) - VAXM[protected]
B) CluesBucks refund
Refund amount - 15 CluesBucks Plus (already credited in your ShopClues account)
Kindly note that the pickup may be attempted within 10 days from the date of return request approval. In case it doesn't happen within the stipulated time, you may use/dispose the product as per your convenience.
Best Regards,
Team ShopClues
Greetings from ShopClues.com
Our sincere apologies for the trouble you were put through.
We hereby confirm you that the refund (which you paid through PAYMENT MODE and CluesBucks) has been processed against Order ID[protected] for MN MeNow True Lips Set of 12 Creamy Lip Liner Pencils.
Below are the refund details:
A) Refund method (Debit Card)
Refund Amount -140
Refund Processed date[protected]:32:54
Expected Refund credit date[protected]
Refund Reference Number (RRN) - VAXM[protected]
B) CluesBucks refund
Refund amount - 15 CluesBucks Plus (already credited in your ShopClues account)
Expected date of refund to show in your account is till 16th Nov, 2020. Please wait till that.
Kindly note that the pickup may be attempted within 10 days from the date of return request approval. In case it doesn't happen within the stipulated time, you may use/dispose the product as per your convenience.
Best Regards,
Team ShopClues