ShopClues.com — Item paid but not received

Address: Gurgaon, Haryana

Website: shopclues

I have not recieved my item which i had payed for. My order no[protected], my id - [protected]@gmail.com. I ordered 2 goods together but recieved just 1 and the other good said, "cancellation initiated - procurement delay from merchant" what the heck is this??
Its a shame after zillions of times trying to contact them they didnt pay a heed to my problem, either refund my money or send my items fast because i needed it. I regret buying from your site, i'll advice my friends about my experience if i dont get any reply soon. This is really disgusting, i will furthur go to any authority to complain about you i want it within 4th oct 2016 or refund me my money!