ShopClues.com — Not working phone & second hand phone received

Address: New Delhi, Delhi, 110032

Website: myaccount.shopclues.com/support

Hii Shop Clues

My order no 98977624, I want to refund & retun. This item is not working and duplicate, defected & not original item, Charger is not original, software problem, bad condition phone.
I have received faulty item by shopclues. I have sent return request when I was received same day but yet till I have not received refund & not came any person for return.

Dhiraj
[protected]

On Wed, Sep 28, 2016 at 1:27 PM, ShopClues.com wrote:

##- Please type your reply above this line -##

Hello,

Thank you for contacting ShopClues.com.

Your request has been logged with ticket number 7773573. We have also sent an SMS with ticket details. Please use this email or SMS to check the updates.

We try our best to get back to you within 2 working days.

Team ShopClues.

DhirajKumar, Sep 28, 1:27 PM IST:

on the behalf of the customer

i want to return this product because charger is not working phone are defective so pleas return this product as soon as possible.

Regard's
Aditi
Shopclues.com
_._

Cheers,
ShopClues Support Team.

[NZQ46E-LO42]

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Thanks & Regards

DHIRAJ