ShopClues.com — Ordered product not delivered and status showing delivered

Address: Gurgaon, Haryana, 226024
Website: www.shopclues.com

I did not get any product and status showing order was deliverd

I have order a product as following details:
Order Number[protected]
Product - Hand made swing chair for home and garden
Amount - Rs. 1145
Order Date - 15 Mar 2016
Courier Name - India Post - Registered-BJW
Courier Tracking Number - CL3245678IN

It was showing order was delivered, and tracking number was not working.

I want to file a case against this company about this type of fraud.
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    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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