[Resolved]  ShopClues.com — product description wrong

Address: Panipat, Haryana, 132103

I ordered the product of l. A girl concealer but i got of insight company. As what its shown & told its totally different & it was in returnable policy at that time but now they are refusing as it can not be returned.
Order[protected]
Issue not resolved after 15 days continously writing email still not response & matter not resolved.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Mar 8, 2020
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2020
ShopClues.com Customer Care's response
Dear Pragati,

Greetings from ShopClues.com

Our sincere apologies for the delay that happened in resolving your concern.

We have shared the information with our Support Team and they shall be connecting with you within next 24-48 business hours for further proceedings.

Requesting your patience here.

Best Regards,
Team ShopClues
 
2 Comments

Comments

Mayny perfoum magya tha paer 4 magyatha paar aaya hai 3 perfum phir kya karou
ShopClues.com Customer Care's response, Feb 4, 2020
Verified Support
Dear Bikki,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues
Im not getting cash on delivery on the order please call me[protected] to explain me what's happening out there with cod

ShopClues.com Customer Care's response, Feb 4, 2020
Verified Support
Dear Anish,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

The option to place a Cash On Delivery (COD) order is available depending on the product and the area pin code. Please check the serviceability options on our website to know more.

You can also contact our customer care number 0124-4414888 from 09:00 AM to 06:00 PM (Monday to Friday).

Requesting your patience and understanding here.

Best Regards,
Team ShopClues

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    46
    Resolved
    1673
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information